Can I take over the goods personally or you only operate a web shop?
Yes, you can take over the goods personally in opening hours. Please enquire about the available stock on the phone.
How much does the delivery cost?
If you order the goods on the Internet, you can choose from the delivery methods by clicking on the `Add to cart` icon and you can see the delivery costs immediately. The delivery costs can be found here: link
When will I receive the ordered goods?
In that case when you order the goods on the Internet or on the phone until 15:00 on any working day and you pay for it or order it with collect on delivery (COD) we hand over the goods to the delivery company or the post on that day, we offer 100% guarantee for this. The delivery company delivers the parcels within 1-6 days depending on the destination.
How can I pay?
In case of personal collection you can pay in cash, advance bank transfer, with bank card (via POS terminal or in advance via the Internet), in case of delivery you can pay with Internet bank card payment, advance bank transfer or cash on delivery.
Is payment by a bankcard safe?
In case of bankcard payment you are redirected to the CIB payment website and the actual payment is done via a website that is operated according to the regulations of international credit card companies standards and safety regulations. This is operated by the CIB Bank and not via the Banknote Ltd. Banknote Ltd has no possession of any information of your bankcard, or the account, i.e. your card number, expiry date and cannot have any insight in any of these data.
Do you deliver abroad?
Yes, we do. You can order within the EU. As long as you give your EU tax number and the location and destination of the order is out of Hungary no VAT is added.
What kind of brand is AccuBANKER?
AccuBANKER is an American company that has been in operation for over 25 years and has been selling goods of excellent quality, offering the best price/value price. Our company is the sole agent of AccuBANKER USA in Hungary.
Do the money counters count precisely?
Yes, they do. If the money counters are set well they count precisely from the smallest to the most cutting edge devices. As time passes the devices should be maintained and set as some components can get worn out. This period depends on the use; it can be 1 month (usage in a bank) or even up to 6-12 months (office use).
How do money counters spot counterfeit banknotes? Do we have to examine them separately, by hand?
No, the money counters automatically examine the banknotes as long as this special function is set without slowing down the speed of the counting. Unfortunately we do not offer a guarantee for spotting counterfeit banknotes at a 100% ratio as the device cannot spot the counterfeit banknotes with a 100 % precisely.
What is the difference between the money counter devices and why is there a price difference between them?
The devices can be put into four different categories: 1: devices with low capacity (Cashtech 230, Cashtech 340); 2: Low category devices for office use (Cashtech 160, AccuBANKER 1100/UV); 3: Value for money devices (Cashtech 3500, Cashtech 2900, AccuBANKER 4000); 4: Professional devices (Cashtech 780). The price is defined on the basis of the features, the technical solutions, the counting mechanism.
What type of money detector device do I need?
As long as you do not have any special need, the simplest UV lamp is appropriate for examining banknotes. The price differences occur due to the strength of UV light and other extra features (i.e. emboss examinations or magnifier). In a smaller shop the D62 money detecor device is applicable but if you would like to do more secure examinations in that case we offer the D64, D66 devices. Our professional foreign currency money counters are suitable for special foreign currency examinations.
Do you offer maintenance of the devices on the spot, do you come to the place of business?
Yes, we do as we have a network of nationwide maintenance service (sub-contractors), more information is available on the service phone number.
How can I act my guarantee rights?
Please send back the faulty money counter and we will have it serviced or replaced. The cost of delivering the device back is covered by our company within the guarantee period but the cost of sending the device to us has to be covered by the purchaser. Please notify us on the service_banknote.hu email address prior to sending back the device.